You're comfortable operating in ambiguity and doing what it takes to help us grow the business:

• Win new customers
• Make every Assembled customer happy with every interaction, regardless of size
• Drive growth, net revenue retention and product adoption across our top accounts
• Represent the voice of our customers in our product development
• Develop and build relationships with new partners in the support ecosystem
• Conduct analysis and identify new areas of growth and expansion in this space
• Build and improve processes to help Assembled scale

• You enjoy working with customers: You have high empathy and a unique ability to understand customer needs. You enjoy developing relationships and can collaborate effectively with a wide range of constituents - from C-level execs, stay-at-home support agents to engineers.
• You don't give up: You have the grit, determination and tenacity needed to push through roadblocks within highly unstructured environments.
• You have a track record for getting things done: You know how to juggle competing priorities and drive towards outcomes. You're great at keeping everyone up to date.
• You can think strategically while being in the weeds: You can identify key trends and insights from customer conversations and the broader market to connect the dots on what we should do on go-to-market and product.
• You have a growth mindset: You're not afraid to try things you've not done before and failing. You thrive on feedback
• You are a great team member: You are collaborative, humble and helpful. You are available to help your teammates when needed and are able to balance your priorities with the overall team's.