Software Engineer (Fullstack)

San Francisco, CA

Assembled (www.assembled.com) aims to transform and elevate customer support. Our workforce management platform helps modern support teams save time and staff more efficiently. Our customers include companies like Stripe, Harry's, and GoFundMe.

We're a scrappy team that believes in crafting high-quality software that solves real, day-to-day problems. Members of our team have built iconic products at Google, Palantir, Stripe, and Thumbtack, among others, and contributed to major open source projects like Ruby on Rails.

We work in project-based units of work. Some recent examples include:

Dogfood our API to implement flexible CSV exports
Use Monte Carlo tree search to generate optimal weekly shifts
Integrate Intercom as a new data source
Debug frontend performance issues in our team calendar view

Responsibilities

Build our core product experiences: At any given time, this might mean conceiving of and building new features or product areas, debugging mission-critical integrations, maintaining and scaling our infrastructure, or implementing algorithms such as for forecasting or optimization.
Wear many hats: In addition to writing and reviewing code, you'll find yourself talking to users, planning the roadmap, brainstorming positioning, interviewing future teammates, and collaborating with the Business team on product releases and launches.
Our stack consists of React, Go, and Postgres, but we don’t require any prior experience with any of them — we're all polyglots that also love Haskell, Idris, Ruby, and other languages in our side projects.

About You

Entrepreneurial: You're gritty, determined, and self-motivated. You thrive in unstructured environments and relish in finding big problems and solving them.
Voracious learner: You're intellectually curious and love learning new things across a wide variety of disciplines. Many people on our team came to software from different backgrounds, including chemical engineering, economics, and mathematics.
Relentless builder: You consider yourself a doer. You're motivated by creating products, technologies, and tools that will have outsized impact.
Natural teacher: You enjoy explaining difficult concepts in simple terms, whether it be technical concepts to nontechnical people or complex ideas to your teammates.

We look forward to hearing from you.

Please email us at careers@assembled.com with a bit about yourself and why you're interested in working together.