Assembled (www.assembled.com) aims to transform and elevate customer support. Our workforce management platform helps modern support teams deliver a world-class customer experience and staff teams more effectively. Our customers include companies like Stripe, Glossier, and Looker.
As a company building for support teams, we take pride in the support we've given to our customers (check out the 5 star reviews our customers have left us!). We're building a Technical Support team and looking for founding team members who are excited to set a new standard for great support. You'll interact with our customers over Slack, help them understand how to use Assembled, and resolve thorny issues they face. You'll use your learnings on the front line to help our product team prioritize bugs and feature requests. Outside of interacting with customers, you'll have wide latitude to build internal processes, scale our systems and build our company culture.
Please fill out this form and our team will get back to you!
We look forward to hearing from you.
Please email us at firstname.lastname@example.org with a bit about yourself and why you're interested in working together.