People in Assembled indicate your team that can log into the platform. People were previously known as agents and/or users.
Read moreProductive Events are blocks of time associated with a Channel that impact your staffing requirements.
Read moreA rotating shift schedule that typically consists of 12-hour shifts with a cycle of two days on, two days off, three days on, two days off, two days on, and three days off.
Read moreA rotating shift schedule consisting of a mix of 8-hour and 12-hour shifts over a four-week cycle.
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