Make your brand stand out with Assembled + Gladly

Brand loyalty is built on great support, and great support runs on Gladly and Assembled. Gladly’s conversational support tools integrate seamlessly with Assembled’s intelligent scheduling, forecasting, and real-time management. This means shorter wait times, more personalized interactions, and happier customers.

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Give us 30 minutes and we’ll show you how Assembled:

  • Reduces operational costs
  • Enhances workforce productivity
  • Improves customer satisfaction

Take the friction out of workforce management

Assembled's agile workforce management platform enables more accurate staffing decisions, ease and control in scheduling, and clear visibility into data that helps improve performance and productivity.

Forecast

Automate multi-channel forecasts, make manual adjustments, forecast specific queues, and visualize email backlogs.

Metrics management

Utilize the REST API, upload CSVs, export data, and integrate with various tools.

Performance management

Create agent scorecards, analyze schedules, report team performance, and display staffing heatmaps.

Real-time management

Monitor real-time dashboards, track agent performance metrics, and report team performance.

Schedule

Use templates, schedule teams, manage time-off, integrate with GCal and Slack, and customize event types.

Our customers see real results. Are you next?

80
%
Decrease in manual reporting time
2x
Increase in SLA performance
25%
Increase in agent productivity

Request your demo now to claim your YETI hard cooler

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Assembled Yeti Hard Cooler Promotion Terms and Conditions (1) Introduction. These terms and conditions govern the Assembled Yeti Hard Cooler Promotion ("Promotion"). By participating in the Promotion, participants agree to be bound by these terms and conditions. (2) Eligibility. The Promotion is open to legal residents of the U.S., aged 18 or older. (3) Promotion Period. The Promotion is valid for qualified sales demonstrations held before September 30, 2024. (4) Reward. Participants who complete a demo of Assembled's platform will receive one (1) Yeti Hard Cooler ("Reward") .Rewards are limited to one per company. Rewards are subject to availability. In the event that the Reward is out of stock, Assembled reserves the right to substitute the Reward with an item of equal or greater value. (5) Reward Delivery. Participants must provide a valid mailing address to receive the Reward. Assembled is not responsible for lost or undeliverable items due to incorrect mailing information provided by participants. (6) General Conditions. Assembled reserves the right to cancel, suspend, or modify the Promotion at any time without prior notice. Assembled reserves the right to disqualify any participant who does not comply with these terms and conditions or engages in fraudulent activity. (7) Privacy. Participants' personal information will be used solely for the purpose of administering the Promotion and will be handled in accordance with Assembled's privacy policy. (8. Contact Information. For any questions or inquiries regarding the Promotion, participants can contact Assembled at sales@assembled.com.