Join us on May 19th for a panel on Navigating The Job Market During a Pandemic

Modern support teams run on Assembled.

Forecasts, schedules, and analytics. All in one place.
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Accurate forecasts to get coverage right.

We generate forecasts out of the box within 10% of your weekly actual support volume, so you can focus your time on getting coverage right.

Build the right schedule in minutes.

We take you from forecasted requirements to a recommended schedule, in just a few clicks. Keep your team organized with our simple but powerful scheduling experience, honed by the workflows of over 100 support teams.

  • Request & approve time off
  • Swap shifts
  • Manage schedules
  • Generate schedules

Take action using real-time data.

Our real-time reporting tracks how actual team performance and activity compares to your original plan.

Empower your team.

We provide your whole team visibility into schedules and performance so that everyone shares ownership in success. We meet teammates where they already work by integrating deeply with Google Calendar and Slack.

Google Calendar logo

View schedules in Google Calendar

Slack logo

View schedules in Slack

For small teams and large enterprises

Plug-and-play integrations

Seamless integrations with Zendesk, Kustomer, Intercom, Salesforce Service Cloud, and more. For a full list, see our FAQ.

Simple APIs

Pull data from contact platforms, CRMs, and time trackers, or push data into your own support tools, reporting databases, or payroll systems.

Powerful scheduling automations

Automatically generate events for complex team environments.

Get staffing right.

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