The first all-in-one WFM for CX teams and BPOs
Make optimal staffing decisions, gain visibility into outsourced and in-house contact center performance, and provide efficient, high-quality support — all with Assembled.
- 80% Decrease in manual reporting time
- 2x Increase in SLA performance
- 25% Increase in agent productivity
The first all-in-one WFM for CX teams and BPOs
Looking to modernize their web stack and bring more experiences to life on the web, NCR turned to Webflow to accelerate their speed to delivery and transform how they connect with their customers.
Best-in-class integrations meet you where you are
With Assembled, you’re guaranteed high-quality connections to the tools that matter and data that flows in reliably. Our integrations account for the true nuances and needs of the modern support team, nothing less.
Partnership over vendorship is our daily motto
It’s what makes Assembled different. We’re committed to your journey, starting with a speedy implementation process all the way to proactive customer success and support along the way.
Stripe steers a global support team to fast response times with Assembled
Stripe collaborates with 13 offices to build staffing plans across 50 specializations, channels and teams. Through Assembled’s real-time dashboard, Stripe can fix issues as they arise in the moment, improving schedule adherence by 33%.