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A modern workforce management platform built for rapidly scaling support teams. We help you forecast support demand, build and manage team schedules, and uncover insights to improve your support operations.
We create a customized support forecast just for you (or import and configure your forecasts). From there, we use our proprietary algorithms to generate the optimal schedule that fits your team's scheduling parameters.
Explore Assembled
We minimize the manual toil of rolling out and managing schedules. Schedules are synced in and out of Google Calendar in real-time. Schedule requests can be handled within Slack, email, or our web application and processed via automated approval rules.
Real-time reporting and customizable notifications alert you to operational breakages as they develop. Reporting and scenario planning help you improve support performance through effective staffing.
See it in action
Connect with our APIs to integrate contact platform, CRM, or time tracker data into Assembled. Or push data out of Assembled into your own support tools, reporting databases or payroll systems.