Before Assembled, customers waited.
An all-in-one scheduling, forecasting, and reporting tool built to help support teams respond to customers on time, every time.
Make A+ staffing decisions
With our out of the box forecast of support volume, you have everything you need to make accurate and efficient headcount and scheduling decisions. Now that's what modern workforce management should look like.
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Morgan Wood
VP, Customer Operations
GoFundMe
Assembled is future-proof scheduling. Instead of just fixing the current process, we have technology in place that can scale with us.
Build SLA-proof schedules in minutes
Create optimal schedules based on forecasted requirements, time zones, and more. Give your team up-to-date visibility with schedules that sync to Google Calendar and Slack. Bet your spreadsheet can’t do that.
Create & manage schedules
Request & approve time off
Swap shifts
View schedules
Coach agents without any micromanaging
From realtime metrics to historical trends, you’ll have maximum insight into agent performance, burnout risks, and scheduling efficacy. They’ll wonder where you got your superpowers, and we’ll never tell.
Integrations that meet you where you are
Seamless integrations with your contact platform (Zendesk, Salesforce, Intercom, and Kustomer) and key communication tools (Google Calendar and Slack) to bring everything together.
What’s new with Assembled?
The latest and greatest, fresh out of the Assembled oven.
Calendar upgrade
Learn more about how the latest updates to the Google Calendar integration makes the Assembled experience even stronger.
WFM explained
Get schooled on the fundamentals of workforce management, including when it's time to invest, what it involves, and where to start.
What's launching
Made especially for our power users, our What's New sections details all the latest launches, fixes, and updates as they happen.
When I first started using Assembled, I learned that scheduling didn't need to be painful to be efficient. It was such a transformative product that I decided to join the team!
So many of us have felt the pain of scaling CX, which is why we place so much focus on making sure our customers feel supported every step of the way.
The Essential WFM Glossary
Floyd's Faster Workflow
How Stripe Scaled Support
We're standing by.
Want to know how Assembled can help your team rise to the occasion? Set up time with us to learn more!
