Integrations that work where you work
Every Assembled integration is built to be reliable, seamless, and high-quality. What this means for you: robust data that you can count on, when you need it, where you need it. It’s a single pane of glass for all your CX needs.
Amazon Connect
See a reliable single source of truth for your support operations.
API
Create custom workflows, integrations, or automations atop a modern tech stack.
Confluence
Automate repetitive agent tasks with custom AI workflows by syncing your Confluence documentation.
Dixa
Forecasting, scheduling, and real-time management for support teams on Dixa.
evaluagent (Built by evaluagent)
Level up agent coaching with quality assurance and agent training.
Five9
See real-time insights for phone and messaging, and forecast and schedule for inbound and outbound call volume.
FiveTran (Built by FiveTran)
Automate time-consuming workflows and push reporting automatically into your data warehouse.
Gladly
Streamline operations with optimized agent staffing and real-time reporting.
Google Calendar
View events in your calendar or pull events from a shared team calendar into Assembled.
Google Drive
Sync documents to Assembled's knowledge base to automate brand policies in AI-powered workflows.
Gorgias (Built by Gorgias)
Sync Gorgias conversation data to forecast support demand and build smarter schedules.
Guru
Capture all of your team’s knowledge across your favorite apps to power AI workflows.
Helpjuice
Sync your team's Helpjuice articles to Assembled's knowledge base to power AI automations and workflows.
HiBob
Streamline leave management by syncing approved time-off requests into Assembled’s schedules.
Intercom
Optimize customer engagement by scheduling and forecasting for chat, email, and bot interactions.
Klaus
Level-up agent coaching by bringing your team’s QA data into Assembled performance reporting.
Kustomer
Unify all your conversations to access historical and real-time metrics, and staff for all channels.
MaestroQA
Unlock agent coaching by pulling in quality assurance scores to the Agent Scorecard.
Notion
Pull your Notion documentation into the Assembled knowledge base to enrich every AI-powered interaction.
Observe.AI
Improve agent performance with QA insights synced into Agent Scorecard.
Regal (Built by Regal)
Accurate staffing, real-time insights, and productivity monitoring for all channels.
Salesforce Service Cloud
Customize workflows and optimize your support operations with WFM and AI agents.
Slack
See who's working today, receive adherence notifications, get scheduling alerts, and query your knowledge base with AI-powered Q&A.
Talkdesk
Right-size staffing with accurate forecasting, flexible agent scheduling, and real-time insights.
UJET
Import ticket data seamlessly, create queues, and map real-time performance from phone and chat.
Workday
Simplify time-off management by syncing approved requests into Assembled schedules.
Zendesk
Sync tickets and custom statuses, forecast for all channels, and automate resolutions with AI.
Zoom
Sync ticket data to manage omnichannel support operations and agent productivity.
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