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Integrations that work where you work

Our best-in-class integrations are built to unify data from your favorite contact platforms and collaboration tools so teams can focus more, and context-switch less.

Automatically sync tickets and statuses from Support, Chat, and Talk.
  • 1-click agent importing
  • View schedules using our Zendesk App
  • Forecast across all Zendesk channels
Unify all your conversations to access historical and real-time metrics.
  • Track adherence for flexible agent states
  • Staff for all channels (social and SMS)
Salesforce Service Cloud
Customize workflows for your enterprise teams.
  • Scale with enterprise-ready features
  • Complete your support stack with workforce management
Create custom workflows, integrations, or automations atop a modern tech stack.
  • Pull data into Looker, Tableau, and more
  • Insert agents states or modify schedules
Create queues and map real-time performance from phone and chat.
  • View agent states in real-time
  • Import agents and ticket data seamlessly
Build a schedule that includes support, sales, marketing, and bots.
  • Create flexible schedules for live chat
  • Report on real-time metrics
  • Forecasts for chat, email
Build custom reporting and see real-time performance of phone and messaging support.
  • Forecast inbound and outbound call volume
  • View agent adherence in real-time
Unlock agent coaching by pulling in quality assurance scores to the Agent Scorecard.
  • View an agent’s average QA score by day or week
  • Collect insights to help agents hit benchmarks
Streamline support with accurate forecasting and flexible agent scheduling.
  • Forecasting for all phone support
  • View agent performance in real-time
  • Map data to custom queues
Streamline time off management by pulling in approved requests.
  • Automatically sync approved time off directly from HiBob
  • View time off events in schedule analytics report
  • Sync time off events with Google calendar and other tools

Connected to the tools your team uses

View events in your primary calendar or a separate, Assembled-specific calendar. Or pull events from a shared team calendar into Assembled to reflect meetings or other events.
Google Calendar
View a list of who's working right now or later today with the /assembled command. Receive notifications or scheduled reminders to a specified channel.
Suzanne M image
Suzanne Malisewski
Manager of Workforce Planning and Analytics, Imperfect Foods
Our associates live inside of Zendesk, but they love the integration with Assembled, because they can really clearly see the schedule for everyone laid out, or they can check out their own adherence levels.

Do more with Assembled


Accurate, out of the box forecasts enable smart staffing decisions and even smarter schedules.


Real-time dashboards and historical reports tie together all your data, from performance to adherence.


Spend 67% less time—and a lot less brainpower—compared to traditional spreadsheets or basic tools.

See us in action.

Want to know how Assembled can help your team rise to the occasion? Set up time with us to learn more!

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