Assembled gives support teams more accuracy in staffing, more ease and control in schedule creation, and better visibility into the data that helps them improve performance and advocate for themselves.
Every Assembled integration is built to be reliable, seamless, and high-quality. What this means for you: robust data that you can count on, when you need it, where you need it. It’s one single pane of glass for all your CX needs.
Automatically sync tickets and statuses from Support, Chat, and Talk.
View a list of who's working right now or later today with the /assembled command. Receive notifications or scheduled reminders to a specified channel.
View events in your primary calendar or a separate, Assembled-specific calendar. Or pull events from a shared team calendar into Assembled to reflect meetings or other events.
Manager of Workforce Planning and Analytics, Imperfect Foods
Our associates live inside of Zendesk, but they love the integration with Assembled, because they can really clearly see the schedule for everyone laid out, or they can check out their own adherence levels.