Every Assembled integration is built to be reliable, seamless, and high-quality. What this means for you: robust data that you can count on, when you need it, where you need it. It’s a single pane of glass for all your CX needs.
Amazon Connect
See a reliable single source of truth for your support operations.
API
Create custom workflows, integrations, or automations atop a modern tech stack.
Confluence
Automate repetitive agent tasks with custom AI workflows by syncing your Confluence documentation.
evaluagent
(Built by evaluagent)
Level up agent coaching with quality assurance and agent training.
Five9
See real-time insights for phone and messaging, and forecast and schedule for inbound and outbound call volume.
FiveTran
(Built by FiveTran)
Automate time-consuming workflows and push reporting automatically into your data warehouse.
Gladly
Streamline support operations with optimized agent scheduling, forecasting and real-time reporting.
Google Calendar
View events in your primary calendar or a separate, Assembled-specific calendar, or pull events from a shared team calendar into Assembled.
Google Drive
Sync Google Drive documents to Assist's knowledge base to automate brand policies and procedures with AI-powered workflows.
Guru
Capture all of your team’s knowledge across your favorite apps to power Assist AI.
Helpjuice
Sync your team's Helpjuice articles to Assist's knowledge base to power AI automations and workflows.
HiBob
Streamline leave management by syncing approved time-off requests into Assembled’s schedules.
Intercom
Optimize customer engagement by scheduling and forecasting for chat, email, and bot interactions.
Klaus
Level-up agent coaching by bringing your team’s QA data into Assembled performance reporting.
Kustomer
Unify all your conversations to access historical and real-time metrics, staff for all channels, and automate resolutions with AI agents.
Loop Returns
Build automated returns into your AI-powered workflows within Assist.
MaestroQA
Unlock agent coaching by pulling in quality assurance scores to the Agent Scorecard.
Notion
Pull your Notion documentation into the Assist knowledge base to enrich every AI-powered customer interaction.
Observe.AI
Improve agent performance with QA insights synced into Agent Scorecard.
Salesforce Service Cloud
Customize workflows for your enterprise teams and optimize your support operations with workforce management and AI agents.
Shopify
Sync customer transaction data into Assist to enrich and speed up customer resolutions via AI Agent or Copilot.
Slack
View a list of who's working today, receive real-time adherence notifications, get scheduling alerts, and query your knowledge base with AI-powered Q&A.
Talkdesk
Right-size staffing with accurate forecasting, flexible agent scheduling, and real-time insights.
UJET
Import ticket data seamlessly, create queues, and map real-time performance from phone and chat.
Workday
Simplify time-off management by syncing approved requests into Assembled schedules.
Zoom
Seamlessly sync Zoom Contact Center ticket data to manage omnichannel support operations and agent productivity.
Zendesk
Sync tickets and custom statuses from Zendesk, see schedules in our Zendesk app, forecast for all channels, and automate resolutions with AI.
Want to know how Assembled can help your team rise to the occasion? Set up time with us to learn more!
