Integrations that just work

Assembled seamlessly integrates with customer service platforms and tools that modern teams use every day.

Zendesk

Automatically sync tickets and statuses from Support, Chat, and Talk.

  • Import agents with 1-click
  • View schedules using our Zendesk App
  • Forecast across all Zendesk channels
View details

Kustomer

Unify all your conversations to access historical and real-time metrics.

  • Track adherence for flexible agent states
  • Staff for all channels including social and SMS
View details

Intercom

Build a schedule that includes support, sales, marketing, and bots.

  • Create flexible schedules for live chat
  • Report on realtime metrics
  • Forecasts for chat, email
View details

Salesforce

Customize workflows for your enterprise teams.

  • Complete your support stack with workforce management
  • Scale with enterprise-ready features
Talk to Sales

API

Create custom workflows, integrations, or automations atop a modern tech stack.

  • Pull data into Looker, Tableau, and more
  • Insert agents states or modify schedules
View details

Integrates with tools your team uses

Google Calendar

View events in your primary calendar or a separate, Assembled-specific calendar. Or pull events from a shared team calendar into Assembled to reflect meetings or other events.

Slack

View a list of who's working right now or later today with the /assembled command. Receive notifications or scheduled reminders to a specified channel.

Do more with Assembled

Scheduling

Spend 67% less time—and a lot less brainpower—compared to spreadsheets or basic tools.

Learn more →

Forecasts

Forecasts within 10% of your weekly volume out-of-the-box, that tell you how to staff optimally.

Learn more →

Analytics

Real-time dashboards and historical reports tie together all your data, from ticketing to telephony.

Learn more →

This will change things.

Request demo