Floyd now spends 67% less time per week on scheduling.
Hopper closed the product feedback loop with visibility into support costs.
Ro built a resilient support operation for the sudden shift to distributed work.
Care/of empowered agents with greater visibility into their scheduling.
Stripe steers a global, 24/7 team to fast, predictable response times.
Umbraco cut down their time spent on scheduling by 83%.
GoFundMe grew rapidly while maintaining sub-hour response times.