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Scheduling designed to meet SLAs

Easily create optimal schedules that achieve your service level goals while also satisfying your team's preferences and giving them visibility they deserve.

Powering the schedules of beloved brands
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Create the ideal schedule, at scale

Easily create and visualize your schedule based on forecasted deficits and surplus so you can optimize and prioritize how all of your agents spend their time. Leverage multi-agent, monthly views, or zoom into specific agents to make more granular changes in real-time.

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Morgan Wood
VP of Customer Operations, GoFundMe
“Assembled is future-proof scheduling. Instead of just fixing the current process, we have technology in place that can scale with us.”
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A WFM platform that’s built for the whole team

Give your entire team meaningful visibility into agent schedules, whether it’s right in Assembled or where your team works, thanks to contact platform, Google Calendar and Slack integrations.  Empower agents to make changes, request time-off, and view full team schedules without fear of facing noisy spreadsheets or old school interfaces.

  • Google Calendar, Slack notifications
  • Request & approve time off
  • Optional self-schedule

Fast, flexible scheduling that doesn’t feel like scheduling

Powered by templates, keyboard shortcuts and blazing-fast workflows, scheduling in Assembled is 60% faster than WFM alternatives.  Leverage automations to instantly build schedules at scale and without hassle, including optimal placement of lunches, breaks, and project time.

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Do more with Assembled

Forecasting

Accurate, out of the box forecasts enable smart staffing decisions and even smarter schedules.

Analytics

Real-time dashboards and historical reports tie together all your data, from performance to adherence.

Integrations

We meet you where you are with seamless connections to Zendesk, Google Calendar, Slack, and more.

See us in action.

Want to know how Assembled can help your team rise to the occasion? Set up time with us to learn more!

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