The backbone of the modern support organization

Deliver exceptional customer experiences at scale with a best-in-class support center, powered by the Assembled support operations platform.

Integrations that work where you work
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Built to scale with increasing complexity

In minutes, Assembled can be configured to deploy multiple channels of support. Easily set performance benchmarks for all specialized teams, ticket queues, and external vendors.

  • Schedule templates and keyboard shortcuts
  • Event optimizations
  • SLA thresholds by channel
  • Custom queue-mapping
  • Requirements allocations for outsourced teams
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Partnership over vendorship

You’re in good hands, with white-glove support every step of the way. You can expect seamless implementation in just a few weeks, a dedicated account manager, and quarterly business reviews to ensure your team is set up for success.

Professional services and solutions

Let the experts help you get the most out of Assembled. Whether you’re looking for WFM hiring guidance, BPO implementation, capacity planning, or a custom package, we’ll design the right solution for your business.

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