Integrations that work where you work
The backbone of the modern support organization
Deliver exceptional customer experiences at scale with a best-in-class support center, powered by the Assembled support operations platform.
Built to scale with increasing complexity
In minutes, Assembled can be configured to deploy multiple channels of support. Easily set performance benchmarks for all specialized teams, ticket queues, and external vendors.
Schedule templates and keyboard shortcuts- Event optimizations
- SLA thresholds by channel
- Custom queue-mapping
- Requirements allocations for outsourced teams
See your operations in 4 dimensions
Partnership over vendorship
You’re in good hands, with white-glove support every step of the way. You can expect seamless implementation in just a few weeks, a dedicated account manager, and quarterly business reviews to ensure your team is set up for success.
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Professional services and solutions
Let the experts help you get the most out of Assembled. Whether you’re looking for WFM hiring guidance, BPO implementation, capacity planning, or a custom package, we’ll design the right solution for your business.
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Enterprise-grade security and reliability
Rest assured that your data is protected and compliant with privacy regulations.
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99.9% uptime SLA- Secure login with Okta SSO
- GDPR compliant
- HIIPA compliant
- SOC-2 compliant
- SSL Labs rating A+
- Role-based vendor permissions
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