Come

join in

on the fun.

We’ve got happy customers and big ambitions, and we’re not planning on slowing down anytime soon. Sound intriguing to you?

See job openings

Watch our story

Why your job

matters

Today's support team carries a massive burden. They're responsible for protecting their company's brand in every single customer interaction, but lack the resources to do this quickly, effectively, or at scale. They're asked to do more, better with less — less budget, fewer people,  and less time.  And the tools available to them are designed for a bygone era. The opportunity for innovation in this space is urgent and important.

The momentum we've seen to date tells us just how much support teams need better tooling, but we've only just started down the path. We still have many miles to travel relative to the total opportunity, which means every person who joins Assembled has massive influence in our journey to transform customer support.

Read our co-founder John's take here

Home sweet office

As of Jan 2022, we’re more than excited to work side-by-side in our San Francisco office. We believe that co-locating is incredibly important in building a durable company, which includes an authentic culture and strong team connections. Also, we’re all about serendipity — spontaneous, organic moments that lead to breakthroughs (those kind of surprises are the best).

See job openings

Challenges

we face today

They make things harder, but they also motivate us to keep going.

Support & Tech = ?

Despite its rising importance, customer support tends to be in the shadow of buzzier, trendy technology, but it also means that we get to build a place where only the truly passionate people self-select into.

We see what others can't

Seeing the opportunity that others don’t can be daunting. We saw this firsthand at Stripe, and took the lesson with us: hard, non-obvious problems are the most rewarding to solve.

Not just selling software

We’re also in the business of showing our customers what superior support looks like. This means we need to give just as much thought to ‘support R&D’ as we do our product roadmap.

How do I know if I'm a

good fit

for Assembled?

There’s no one kind of person who joins Assembled. In fact, that’s what makes us special — we encourage different perspectives, love untraditional paths, and seek out folks who are “spiky” in something, whether soft skills or technical acumen or anything in between. For us, it’s not just about being good at your job; it’s about bringing something special to the table.

There’s also what binds us together. It’s all about channeling the support agent in everything we do — finding answers to tricky questions, bringing positivity to tough situations, lending a hand it’s needed, and listening before acting. Underlying all of this is empathy, for each other and for our customers.

Meet our teamSee job openings

Home sweet office

As of Jan 2022, we’re more than excited to work side-by-side in our San Francisco office. We believe that co-locating is incredibly important in building a durable company, which includes an authentic culture and strong team connections. Also, we’re all about serendipity - spontaneous, organic moments that lead to breakthroughs. (Those kind of surprises are the best.)

See job openings

Life

at Assembled

We’re kind, weird, detail-obssessed, unfiltered, sometimes delusional, always ambitious, and uniquely Assembled.

Looking back, I’ve had many ebbs and flows along my journey, but I wouldn’t trade the lows for anything. I’ve learned the most from the worst times and they’ve helped concentrate my focus.

Brian led the growth team at Stripe as the company scaled from 30 to over 500 employees. Before Stripe, he helped build the Analytics team for Obama for America. He loves all things music, travel and Warriors (pre-bandwagon).

Ryan was most recently a Software Engineer on Stripe's User Operations team. He studied economics and statistics at UChicago and loves a good book.

No items found.

People

who make Assembled, Assembled

Featured

benefits

  • Competitive compensation and equity package

  • Insurance coverage

  • Stipend for use at any Assembled customer

  • Wellness stipend

  • Professional development stipend

  • CSA credit

  • 401K

  • Parental leave

Open positions