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Meet Assist: AI voice support built for resolution

Introducing Assist AI Agent for Voice: a solution that blends real operational insight with modern AI, helping customers get real answers faster, without the IVR dead ends.

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2025 benchmark report

See how your support team compares in our 2025 customer support benchmark report

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Featured stories

Read the story of how Gabo Vera went from frontline agent to leading WFM at DoorDash

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AI and automation
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Life at Assembled
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Support
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Kustomer interviews Assembled CEO Ryan Wang on the future of AI and support ops
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From logins to refunds: Real call center workflows our voice AI can resolve today
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A brief history of AI in customer support
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The new economics of phone support (and why resolution is the metric that matters)
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Why customers hate IVR (and how you can fix it)
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What exactly is workforce management?

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