What exactly is workforce management?

July 28, 2020
Our latest product updates
Aug 5

Improvements to Google Calendar syncs

Jul 22

API Endpoints for Forecasts and Requirements

Jul 8

Improvements to the Staffing Timeline

What exactly is workforce management?

How Assembled uses Retool to build internal tools

Lessons learned from launching new support channels

Crafting your support channel strategy

Scaling a support team to handle spikes in volume

How to use Erlang C to plan staffing

Streamlined scheduling for teams

Announcing Assembled for Kustomer: Seamless Workforce Management

Managing support challenges at every point of scale

Forecast, Schedule, and Manage in a Highly Variable Environment

How to build a forecast for customer support

A Day in the Life of a Remote Support Agent 🏡

Connecting Talented Support People to Jobs During Covid-19

How Support Teams are Adjusting to Remote Work: Manager Edition

Get staffing right.

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