Compare Assembled
to other solutions
Assembled is the orchestration layer for modern support teams of all sizes, in any industry. See why 350+ leading brands trust Assembled’s AI agents and workforce intelligence to deliver the best customer experiences.
Aspect
Assembled is the best alternative to Aspect, offering faster implementation, seamless integrations, and real-time intraday management. Built for omnichannel support, Assembled provides modern teams with unmatched flexibility, visibility, and control. Discover why support teams choose Assembled for agility and ease.
Calabrio
Assembled is the best alternative to Calabrio, delivering faster setup, clearer data visibility, and superior real-time management. Built for omnichannel support, Assembled provides modern teams with unmatched flexibility, visibility, and control. Discover why support teams choose Assembled for agility and ease.
CommunityWFM
In a fast-paced business environment, your workforce management platform needs to be as agile and adaptable as you are. Assembled provides the scalability, customization, and insights that modern teams need to thrive, while CommunityWFM has limited features for simpler needs.
Decagon
Trusted by the most customer-centric brands on the planet, Assembled AI automates better customer resolutions with generative AI. See why our AI agents keep winning head-to-head against Decagon.
Forethought
Which AI Agent is smarter? Compare Assembled AI Chat Agent and Forethought to see which AI-powered solution delivers faster, more accurate customer resolutions at scale.
Genesys
Assembled is the best alternative to Genesys, offering faster setup, superior data accuracy, and real-time management capabilities. Built for omnichannel, Assembled provides modern teams with unmatched flexibility, visibility, and control. Discover why support teams choose Assembled for agility and ease.
NICE
Assembled is the best alternative to NICE, offering faster setup, simplified administration, and industry-leading time to value. Built for omnichannel support, Assembled provides modern teams with unmatched flexibility, visibility, and control. Discover why support teams choose Assembled for agility and ease.
Playvox
If you’re a growing support team that doesn’t have time to waste, you need a solution you can rely on every step of the way. Designed with the whole team in mind, Assembled is the top Playvox alternative for seamless, intuitive workforce management that scales.
Sierra
Trusted by the most customer-centric brands on the planet, Assembled AI agents and copilot automate better customer resolutions with generative AI. See why Assist keeps winning head-to-head against Sierra.
Surfboard
Modern support teams that rely on real-time management, customizable reporting, and quality assurance need a solution like Assembled that is built to scale and adapt with them. Surfboard’s limited reporting keeps teams in the dark when they need visibility the most.
Verint
Assembled is the best alternative to Verint, offering faster setup, simplified forecasting, and integration-first approach. Built for omnichannel support, Assembled provides modern teams with unmatched flexibility, visibility, and control. Discover why support teams choose Assembled for agility and ease.
Zendesk AI
Trusted by the most customer-centric brands on the planet, Assembled AI agents automate better customer resolutions with generative AI. See why Assembled keeps winning head-to-head against Zendesk AI.
Zendesk WFM
Support teams that rely on robust time tracking, QA reporting, HR tools, BPOs, or integrations outside of Zendesk need a solution that goes beyond a lightweight platform like Zendesk WFM.