Webinars
Explore upcoming and on-demand webinars
WATCH ON DEMAND
Agentic Workflows: Learn how to build trustworthy support automations in <30 min
Assembled Agentic Workflows give frontline support teams the power to automate complex cases end-to-end — with the control, predictability and visibility that support leaders need. In this live session, you’ll see how to bring structure and intelligence together to build agentic workflows that actually scale.


On-demand webinars to watch at your leisure

industry insights
Join us for Product Deep Dive: The Modern Requirements for BPO Excellence

industry insights
Why you need modern workforce management in the era of AI

industry insights
Why most AI rollouts fail (and how to be the exception)

Product demo
AI Copilot

Product demo
AI Chat Agents

Product demo
The CX leader's playbook for voice AI

industry insights
Key insights from our State of Support Ops in 2025 report

Product demo
Smarter scheduling, stronger teams: automation and flexibility in action

industry insights
The buyer's guide to AI in support: building the case, proving the value

industry insights
Scaling quality in 2025: insights from Assembled's benchmark report

industry insights
What's next for support ops? Insights, advice, and strategies for 2025

Product demo
Automate case resolution and boost agent productivity with Assembled AI

industry insights
Better together: build a winning strategy for modern BPO management

industry insights
Unpacking Pioneer: AI insights and the future of customer support

industry insights
How to win at customer support operations: 5 tips for support operations leaders

industry insights
Building a seamless support team: the intersection of people and AI, with Assembled and Salesforce

industry insights
The new way to staff for omnichannel in Service Cloud: a Q&A with Autodesk Construction Cloud

industry insights
Deliver a customer-first AI strategy with best-in-category solutions

industry insights
How DailyPay is leveraging chat agents, automated QA and WFM

industry insights
Rethinking AI: from basic deflection to meaningful automation

industry insights
A new vision for workforce management with WFM expert Brad Cleveland

PRODUCT DEMO
Building capacity planning for your support team

industry insights
Building a recession proof support operation

PRODUCT DEMO
Decoding agent adherence for your support team

product demo
Demystifying forecasting for your support team

product demo
Diagnosing SLA for your support team

product demo
How Sana Benefits supercharged their customer experiences

industry insights
Let's talk AI with Jasper

product demo
Mastering workforce capacity planning: part 2

product demo
Mastering workforce capacity planning: part 1

product demo
Preparing for the holidays

product demo
Rethinking AI: from basic deflection to meaningful automation

industry insights
Supporting support teams with Klaus and Wild Alaskan Company

industry insights