Choose the plan that’s right for your team.

Scheduling

Core

Pro

Enterprise

Ent.

Team scheduling
Recurring schedule templates
Google Calendar integration
Slack integration
Time off management
Customizable event types
Programmatic access via REST API
Optimal schedule generation
Algorithmic activity filling

Forecasting

Core

Pro

Enterprise

Ent.

Out of the box, tailored forecasting
Zendesk, Intercom, Kustomer,
ServiceCloud, Gladly, and more
Custom integrations and queue-specific forecast
Built-in seasonality, long-term trends, and outlier detection
Manual overrides and customizable imports
Multi-channel forecasting
Chat, Email, Phone, Social, SMS
Custom channels
Queue-specific forecasting

Analytics

Core

Pro

Enterprise

Ent.

Granular staffing analytics
CSV exports
Volume, response time, handle time, and service level metrics
Forecast accuracy reporting
Real-time dashboard
Custom

Team organization

Core

Pro

Enterprise

Ent.

Role-based permissions
Customizable queues, teams, sites, skills

Onboarding & support

Core

Pro

Enterprise

Ent.

White-glove onboarding
Custom
Team training
Dedicated account manager
Quarterly business reviews

Forecasting

Core

Pro

Enterprise

Out of the box, tailored forecasting
Zendesk, Intercom, Kustomer, ServiceCloud
Custom integrations and queue-specific forecasts
Multi-channel forecasting
Email, phone, chat
Custom channels
Manual forecast uploads
Queue-specific forecasting

Analytics

Core

Pro

Enterprise

Real-time analytics
Custom
Schedule analytics
Forecast accuracy reporting

Onboarding & support

Core

Pro

Enterprise

White-glove onboarding
Custom
Shared Slack channels
Team training
Dedicated account manager
Quarterly business reviews

Get staffing right.

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