Choose the plan that’s right for your team.
Core
For teams looking to optimize
their scheduling workflow.
their scheduling workflow.
get started
- Robust staffing timeline
- Recurring scheduling templates
- Slack & Gcal integration
- Realtime dashboard
- Granular schedule analytics
- Adherence & performance reporting
Pro
For teams who need accurate multi-channel staffing plans.
get started
- Everything in Core
- Out of the box, multi-channel forecasting
- Custom integrations via API
- Forecast accuracy, historical volume reporting
- Staffing heatmaps
Enterprise
get started
- Everything in Pro
- Custom channel forecasting
- Efficient schedule generation
- Dedicated account manager
- Quarterly business reviews
Helping 200+ companies maintain excellent customer experiences.
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Compare all plans
Scheduling
Core
Pro
Enterprise
Team scheduling
Recurring schedule templates
Google Calendar and Slack integrations
Manual time off management
Customizable event types
Version history
Agent-driven scheduling
Time tracking (Zendesk only)
Aux codes (Zendesk only)
Event optimizations
Efficient schedule generation
Rule-based time off automation
Forecasting
Core
Pro
Enterprise
Out of the box, tailored forecasting
Customizable queues
Email, phone, chat
Built-in long-term trends and outlier detection
Manual overrides and adjustments
Multi-channel forecasting
Forecast accuracy reporting
Queue-specific forecasting
Email backlog
Custom forecast model
Interval-based forecast uploads
Custom queue setup
Analytics
Core
Pro
Enterprise
Historical volume and per-interval metrics
Granular staffing analytics
CSV exports
Real-time dashboard
QA reporting
Security
Core
Pro
Enterprise
Site and role-based permissions
Login through Google
Okta SSO
Auto-provision (through Salesforce)
Vendor Management
Core
Pro
Enterprise
Vendor permissions
Requirements allocation
BPO performance reporting
Onboarding & support
Core
Pro
Enterprise
Self-serve + office hours
White-glove onboarding
Team training
Shared Slack channels
Dedicated account manager
Quarterly business reviews
Platform add-ons
Core
Pro
Enterprise
Programmatic access via REST API
WFM advisory / Professional services
HR integrations
FAQs
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Want to know how Assembled can help your team rise to the occasion? Set up time with us to learn more!
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