Meet the Assembled team

There’s a support agent in all of us

We’re a diversely talented group of people — but if there’s one thing you’ll never catch us tripping over, it’s our egos. We show up for each other, and the teams we’re building for with empathy and a bold vision for the kind of future that we’re actively co-creating.

Fun fact: Taylor Swift is the top requested artist for our karaoke sessions.

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The UX team found creative inspiration on the Kitsap Peninsula in 2022

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When the product team gets together, they game as hard as they work.

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Congrats! These ladies crushed our "most tickets solved" challenge.

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Stop by the Assembled office and you might get to pet a cute dog or two.

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We hosted our first hackathon in early 2023

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Our founding Assemblers

Assembled was seeded in the minds of co-founders Ryan Wang, John Wang, and Brian Sze during their time at Stripe. Amidst hypergrowth, they saw firsthand the challenges — and opportunities — of scaling great customer support. Inspired by Stripe’s commitment to the customer experience and led by their own pragmatic curiosity, the trio embarked on a journey to redefine support operations.

Read john’s TAKE

Meet our fearless leadership team

Megha Narayan

Marketing

Working at Assembled is like being on the safest, most supportive roller coaster ever. The challenges are fun, the momentum is real, and the gratification that comes from actually helping our customers help their customers is one-of-a-kind!