meet the team

Collectively, the only thing bigger than our ambition is our heart

There’s a support agent in all of us

We’re a diversely talented group of people — but if there’s one thing you’ll never catch us tripping over, it’s our egos. We show up for each other, and the teams we’re building for with empathy and a bold vision for the kind of future that we’re actively co-creating.

Fun fact: Taylor Swift is the top requested artist for our karaoke sessions.
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The UX team found creative inspiration on the Kitsap Peninsula in 2022
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When the product team gets together, they game as hard as they work.
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Congrats! These ladies crushed our "most tickets solved" challenge.
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Stop by the Assembled office and you might get to pet a cute dog or two.
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We hosted our first hackathon in early 2023
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Our founding Assemblers

Assembled was seeded in the minds of co-founders Ryan Wang, John Wang, and Brian Sze during their time at Stripe. Amidst hypergrowth, they saw firsthand the challenges — and opportunities — of scaling great customer support. Inspired by Stripe’s commitment to the customer experience and led by their own pragmatic curiosity, the trio embarked on a journey to redefine support operations.

early sketch of assembled

Meet our fearless leadership team

Annelies Husmann
Head of Sales
Brian Sze
Co-founder
Jen Ong Vaughan
COO
John Wang
Co-founder
Luke Andrews
Head of UX
Marcus Hanson
Head of Engineering
Megha Narayan
Head of Marketing
Ryan Wang
Co-founder & CEO
Sam Peters
Head of Customer
Megha Narayan
Marketing
Working at Assembled is like being on the safest, most supportive roller coaster ever. The challenges are fun, the momentum is real, and the gratification that comes from actually helping our customers help their customers is one-of-a-kind!

Meet our talented roster of Assemblers

Anna Bleker
Product/UX
Archit Kumar
Partnerships
Ashley Orloff
Account Executive
Bhargavi Bhatt
Customer Success
Briana Tischner
Product Marketing
Cameron Pulliam
Sales
Cameron Skarritt
Product
Chancie Zheng
Product/UX
Damon Mclean
Sales Development
David Patou
Customer Success
EB Elango
Product
Emma Zimmerman
Support
Francine Navarro
Product/UX
JB Bolber
Finance Operations
Jack Iles
Sales
Janelle Shiozaki
Solutions
Jason Ma
Product
Jasper
Cuddles
Jeremy Eckman
Support
Jesse Sharps
Product
Julian Cope
Success Strategy & Ops Manager
Kadeem Nibbs
Product
Kaytlin Louton
Solutions
Kevin Kim
Product
Kyle Underseth
Sales
Lexi De Veaux
Support
Lou Aldeguer
Operations
Lynne Hickman
Customer Success
Mae Cromwell
Success Strategy & Operations
Manav Goel
Product
Matt Andryc
Product/UX
Matt Emmons
Product
Melissa Evans
Sales
Michael Chemtob
Sales
Minh Nguyen
Product
Monica Rangel
Customer Success
Natasha Paul
Recruiting
Nathaniel Waggoner
Product
Neel Kapse
Product
Nicole Pan
Product
Noah Goodman
Product
Ralles Liu
Product
Renee Romero
Brand Design
Ryan Pisuena
Support
Sam Dehart
Implementation
Shaina Tenentes
Customer Success
Shannon Miwa
Product/UX
Shelton Wirth
Customer Success
Steph Cheng
Product/UX
Steph Wu
People
Stu Waters
Marketing
Talal Naboulsi
Customer Success
Taro
Happiness
Taylor Milliman
Product
Vincent Tzeng
Strategic Finance
Whitney Beyer
Content Marketing
Xizi Yang
Product

Want to connect with us?

Learn about the platform

Assembled helps teams maintain exceptional customer experiences — no matter what lies ahead.

Keep up with the latest news

Between product announcements, industry insights, and practical tips, we’ve got the support space covered.

Connect with us online or IRL

There’s no shortage of events on our schedule. Catch us online at one of our webinars or in person at events.

Come grow with us

Check out our open roles to see if you + Assembled = 💚

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