Solutions built for the entire support ecosystem
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workforce management
The operational backbone of modern support teams
Assembled gives support teams more accuracy in staffing, more ease and control in schedule creation, and better visibility into their data.
VENDOR MANAGEMENT
A unified view across your in-house and outsourced teams
The first and only solution to provide visibility into scheduling, billing, and performance for your entire BPO network.
Assembled Assist
An agent co-pilot and issue resolution engine
Guide agents to perfect replies, automate ticket resolution, and eliminate your support backlog, all with Assembled Assist.
Trusted by the most customer-centric companies in the world