Bring out the best in support with next-gen WFM and AI
We’re on a mission to solve the operational challenges that come after the big idea. We’re empowering customer support leaders assemble and manage the best team of in-house, BPO, and AI agents.
It started with an observation: scaling support is really hard
Our customers are the reason for everything we do
50+
countries served
100k
agents scheduled per month
4.5B+
events scheduled in 2025
Empowering the support heroes behind the scene
Behind every great customer experience is a series of herculean efforts performed by folks that rarely get the recognition they deserve. A workforce manager’s job is sometimes unglamorous, often under-appreciated, but always essential. That’s why we’re celebrating them — the unsung heroes of customer support.
Read their stories
We're backed by the best
We’re lucky to have the backing and guidance from our amazing investors:
Jake Saper (Board Member, Emergence Capital), Vanessa Larco (Board Member, NEA), and Hilarie Koplow-McAdams (Board Observer, NEA, former President of New Relic, Salesforce).
Have a look around
See Assembled in action
Modern support teams are perfecting their human and AI operations with accurate staffing, actionable real-time insights, and automated resolutions.
Keep up with the latest
Between product announcements, industry insights, and practical tips, we’ve got the support space covered.
Meet the team
Accelerate your career and feel good about the work you do. We show up with empathy, humility, and a bold vision for the future we’re building together.