Prior to Assembled, Neel worked on a data labeling platform and built a distributed system for processing API requests at Hive. He likes bouldering, strategy games (chess, Slay the Spire), and singing along to Disney music.
Building solutions for people-powered operations
We’re on a mission to solve the operational challenges that come after the big idea. By using technology to overcome delays, inefficiency, and bureaucracy, we can improve the critical products and services that underpin our day-to-day lives. Starting with customer support, we’re empowering individuals to do uniquely human things like apply judgment, make decisions, and bridge the gap between vision and reality.
It started with an observation: scaling support is really hard
Our customers are the reason for everything we do
We have the privilege of working with some of the most CX-obsessed brands in the world. It’s their commitment to customer happiness that inspires us to keep building.
50+
Countries served
22k
Agents scheduled per week
50M
Hours scheduled in 2022
see who we work with
Empowering the support heroes behind the scene
Behind every great customer experience is a series of herculean efforts performed by folks that rarely get the recognition they deserve. A workforce manager’s job is sometimes unglamorous, often under-appreciated, but always essential. That’s why we’re celebrating them — the unsung heroes of customer support.
Read their stories
We're backed by the best.
We’re lucky to have some amazing individual investors, including Jay Simons (former Atlassian), Jack Altman (CEO, Lattice), Des Traynor (Founder, Intercom), and Alison Pickens (former Gainsight).
Don’t just take our word for it
Every review on G2 feels like a little love note we want to stuff in a shoebox under our bed (after shouting from the rooftops). See what customers are saying about Assembled.
read the reviews
Have a look around
Learn about the platform
Assembled helps teams maintain exceptional customer experiences — no matter what lies ahead.
read about assembled
Keep up with the latest news
Between product announcements, industry insights, and practical tips, we’ve got the support space covered.
browse the blog
Meet the Assemblers
We’re kind, quirky, detail-obsessed, unfiltered, a little off-the-wall, a lot ambitious, and uniquely Assembled.
meet the team
