Our customers put their customers first

Beyond having a dynamic, helpful product, we’ve found true partnership with the Assembled team. They’ve been by our side, committed to our success, from day one.

Bobby Thomson
Retention Express
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40
%
reduction in chat wait time

Autodesk scales staffing across a growing and complex product suite

Technology
Salesforce Service Cloud
Workforce Management
$400
k
savings

Ipsy delivers faster response times while saving $400K per year

Retail and Consumer Goods
Zendesk
Workforce Management
22
%
decrease in FRT

Lulu and Georgia reduces friction in support with intelligent automation

Retail and Consumer Goods
Zendesk
AI Copilot
Workforce Management
AI Email Agent
50
%
faster live agent onboarding

aXcelerate expands its talent pool with AI that builds confidence

Technology
Zendesk
AI Copilot
Workforce Management
26
%
reduction in AHT

Tithely power users more than triple chat productivity with AI

Financial Services
Zendesk
Workforce Management
AI Chat Agent
AI Email Agent
AI Copilot
12
%
increase in adherence

Classpass scales global chat support without adding schedulers

Technology
Zendesk
Salesforce Service Cloud
Workforce Management
22
%
boost in CSAT scores

DailyPay unlocks over $1M in annual productivity gains

Financial Services
Five9
Zendesk
Workforce Management
AI Email Agent
AI Voice Agent
AI Copilot
Vendor Management
>90
%
WFM processes handled by Assembled

Intercom orchestrates AI and human agents with smarter WFM

Technology
Intercom
Workforce Management
95
%
of calls answered <15 seconds

Capital on Tap hits top-tier SLAs with 24/7 in-house support

Financial Services
Kustomer
UJET
Workforce Management
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