Our customers put their customers first

Beyond having a dynamic, helpful product, we’ve found true partnership with the Assembled team. They’ve been by our side, committed to our success, from day one.

Bobby Thomson
Retention Express
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10
%
increase in adherence

Topstep brings scheduling under control as team size triples

Financial Services
Intercom
Workforce Management
91
%
reduction in chat FRT

Klaviyo hits 5-minute first replies with round-the-clock support

Technology
Zendesk
Workforce Management
$1.8
m
savings

Thrasio automates over half of support across 190 brands

Retail and Consumer Goods
Zendesk
Copilot
AI Email Agent
AI Chat Agent
10
%
improvement in FRT

Poshmark improves agent output by 15% using real-time visibility

Retail and Consumer Goods
Salesforce Service Cloud
Workforce Management
5
yrs
of Assembled partnership

Robinhood scales global support from startup through IPO

Financial Services
Salesforce Service Cloud
Workforce Management
Vendor Management
2
%
boost in efficiency

Rover modernizes WFM after Calabrio falls short

Technology
Zendesk
Workforce Management
Copilot
54
%
increase in solves per hour

Honeylove levels up agent autonomy with AI-powered support

Retail and Consumer Goods
Zendesk
Copilot
Workforce Management
AI Email Agent
24x7
support

monday.com reduces context-switching with custom ticket routing

Technology
Zendesk
Workforce Management
66
%
reduction in average phone wait times

Brooks boosts speed and reduces burnout with smarter scheduling

Retail and Consumer Goods
Zendesk
Workforce Management
Copilot
AI Email Agent
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