metrics management

Make the most out of your data

An open API and seamless CSV exports and imports let you access and organize your data where you want, however you want.

scheduling, forecasting, and reporting illo

Enrich your data with our API

Our REST API lets your data flow into and out of Assembled to give external teams visibility, inform company-wide decision-making, and enhance your existing reporting.

  • Pull reporting data into your BI tool for analysis
  • Import forecasts to Assembled
  • Push schedules into Assembled
  • Easily onboard and offboard your team
  • Extract adherence, handle times, utilization, and 20+ metrics. Learn more.

Upload your data into Assembled in a flash

Easily import your forecasts and scheduling data into Assembled. Layer on key customizations and automations to take your data further. Sit back and watch as staffing is magically optimized.

  • Upload forecast for apply arrival patterns
  • Apply intervals for intelligent forecasting
  • Automatically update staffing by uploading time off
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Extract the reporting details that matter

With one-click CSV exports on any report, you can quickly access the data you need for everything from ticket and metric-based deep-dives to high-level, executive-ready reports.

Our API is one of the most valuable aspects of Assembled because of what it does for metrics-driven support workflows. It brings data about productivity and performance where and when you need it. In fact, getting a solid grasp of what impacts your SLA starts with the API.

Marc Dupuis Fmr. Product Manager, Assembled

See us in action.

Want to know how Assembled can help your team rise to the occasion? Set up time with us to learn more!

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