Deliver world-class support with Dixa and Assembled
Assemble and run the best possible team of human and AI agents. Assembled and Dixa unlock seamless, high-quality customer experiences for leading consumer brands.
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Intelligent operations meet exceptional customer experiences
Manage your hybrid support operations in one unified platform.
Forecast smarter, schedule faster, adapt instantly with AI
Assembled’s WFM engine connects to Dixa’s live contact data to forecast, schedule, and adjust in real time. Stay ahead of spikes, optimize staffing, and deliver consistent coverage everywhere.
Run your contact center with an intelligent foundation
Dixa’s cloud contact center powers seamless omnichannel experiences across voice, chat, and digital. Paired with Assembled’s operational insights, you’ll manage agents, AI, and performance in perfect synce.
Orchestrate human and AI support for faster resolutions
One command center for your entire support operation. Connect in-house teams with AI agents and BPO partners, track performance across regions, and make decisions from complete data — not fragmented tools and manual reports.
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