Deliver world-class support with Five9 and Assembled
Assemble and run the best possible team of human and AI agents. Assembled and Five9 unlock seamless, high-quality customer experiences for leading brands.
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Intelligent operations meet exceptional customer experiences
Manage your hybrid support operations in one unified platform.
Orchestrate human and AI support for faster resolutions
Combine Five9’s intelligent routing with Assembled’s AI Agents to streamline every interaction. Automate routine cases, guide agents in real time, and balance efficiency with empathy — at scale.
Forecast smarter, schedule faster, adapt instantly with AI
Assembled’s WFM engine connects to Five9’s live contact data to forecast, schedule, and adjust in real time. Stay ahead of spikes, optimize staffing, and deliver consistent coverage everywhere.
Run your contact center with an intelligent foundation
Five9’s cloud contact center powers seamless omnichannel experiences across voice, chat, and digital. Paired with Assembled’s operational insights, you’ll manage agents, AI, and performance in perfect synce.
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"When vetting new vendors, we make sure to prioritize transparency, flexibility, and a true partnership. Assembled has always been responsive and proactive in meeting our needs, which is crucial for a successful long-term relationship."
