Streamline support operations with Assembled and Slack
Bring workforce management and AI-powered issue resolution directly to your team's workflow. The Assembled Slack app helps support teams manage schedules, monitor adherence, and resolve customer issues with AI — all without leaving Slack.
Trusted by industry-leading brands
Get up and running in minutes
The Slack app can be installed with just a few clicks.
Once logged into Assembled, go to Settings > Integrations- In the Slack module, click Connect Integration
- Complete the authentication process
- Open Slack and type /assembled help to get started
See full installation guide
Supercharge agents with AI-powered answers
Help agents deliver fast, on-brand customer replies every time.
- Ask questions and surface relevant knowledge instantly
- Make decisions with complete context at your fingertips
- Give all teams access to support information
Learn more about Slack for agents
Unlock real-time visibility in Slack
See who's available right now and stay on top of adherence and performance.
- See who's online, on break, or in meetings with /assembled now
- View schedules without switching apps
- Get alerts when agents are out of adherence
- Customize notifications for real-time metrics
Learn more about notifications
Eliminate friction with where-you-work productivity
Manage schedule changes and time-off requests without leaving your Slack conversations.
- Get notifications for schedule changes and approvals
- Facilitate shift swaps within Slack
- Take action on time-off requests with one click
Learn more about time off
Frequently asked questions
Who should use the Slack app?
What commands can I use in Slack?
How do notifications work?
Will AI-powered answers be consistent with my other tools?
How do I set up the Slack integration?
See us in action.
Want to know how Assembled can help your team rise to the occasion? Set up time with us to learn more!