Streamline support operations with Assembled and Slack

Bring workforce management and AI-powered issue resolution directly to your team's workflow. The Assembled Slack app helps support teams manage schedules, monitor adherence, and resolve customer issues with AI — all without leaving Slack.

Trusted by industry-leading brands

Get up and running in minutes

The Slack app can be installed with just a few clicks.

Once logged into Assembled, go to Settings > Integrations
In the Slack module, click Connect Integration
Complete the authentication process
Open Slack and type /assembled help to get started

See full installation guide

Supercharge agents with AI-powered answers

Help agents deliver fast, on-brand customer replies every time.

Ask questions and surface relevant knowledge instantly
Make decisions with complete context at your fingertips
Give all teams access to support information

Learn more about Slack for agents

Unlock real-time visibility in Slack

See who's available right now and stay on top of adherence and performance.

See who's online, on break, or in meetings with /assembled now
View schedules without switching apps
Get alerts when agents are out of adherence
Customize notifications for real-time metrics

Learn more about notifications

Eliminate friction with where-you-work productivity

Manage schedule changes and time-off requests without leaving your Slack conversations.

Get notifications for schedule changes and approvals
Facilitate shift swaps within Slack
Take action on time-off requests with one click

Learn more about time off

Frequently asked questions

See us in action.

Want to know how Assembled can help your team rise to the occasion? Set up time with us to learn more!

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