Customer-centric brands choose Assembled over Playvox
If you’re a growing support team that doesn’t have time to waste, you need a solution you can rely on every step of the way. Designed with the whole team in mind, Assembled is the top Playvox alternative for seamless, intuitive workforce management that scales.
Give your crystal ball an upgrade
Our proven forecast models put us ahead of other WFM platforms like Playvox. Simple forecast configurations and actionable insights ensure you have everything you need to inform future headcount and current staffing decisions.
Skip the scheduling frustrations
With endless automation options, one-click templates, and an intuitive interface, creating schedules across the entire organization is seamless (and, dare we say, enjoyable?). Playvox has limited scheduling automations and can take months to implement.
Get reporting that matters
Productive teams are happy teams, and with a unified dashboard for all support channels and agent adherence reporting, you’ll never question that your staff is in the right place at the right time. Unlike Playvox, Assembled makes it easy to see everything from real-time metrics to historical trends, giving you maximum insight into agent performance, burnout risks, and scheduling efficacy.
Integrations that seamlessly work where you work
Assembled brings it all together through integrations with key contact platforms (including Zendesk, UJET, and Kustomer) and key communication tools (Google Calendar and Slack) to give your team the schedule visibility they deserve.
Essential resources
We’ve gathered a few helpful and handy resources to help you and your team thrive.
See us in action.
Want to know how Assembled can help your team rise to the occasion? Set up time with us to learn more!