Our customers put their customers first

Lulu and Georgia boosts solves per hour, cuts AHT and FRT with Assembled Assist

Classpass sees 12% increase in adherence with Assembled

Thrasio saves $1.8 million annually with Assembled Assist

AI Assist

Poshmark sees a 15% leap in productivity using Assembled

Rover finds true partnership after making the switch from Calabrio to Assembled

Honeylove sees a 54% increase in productivity with Assembled Assist

Brooks reduces phone wait times by 66% with Assembled

Wyze saves $1.2M annually on BPO costs with Assembled

Thrasio saves $500k annually after implementing Assembled Workforce Management

TaskRabbit got up and running in 2 weeks with Assembled

How Lulus created an elevated customer and agent experience with Assembled

DailyPay sees over $1 million annually in productivity gains with Assembled

Fintech

Assembled helps innovative financial institutions build world-class customer experiences at scale with all-in-one workforce management.

WFM, Vendor Management, AI Agent, Agent Copilot

Capital on Tap creates flexible, responsive support function while maintaining exceptional support quality

Topstep future-proofs support operations with WFM that’s built to scale

Kin Insurance used real-time agent data to increase adherence by 30%

How Pie Insurance saves $300k annually using Assembled

GoFundMe maintained critical response times through the scaling process

Stripe steers a global support team to fast response times

Case Lifecycle staffing model contributes to $500k annual savings for Lyra Health

Healthcare

Assembled ensures healthcare and health tech companies deliver reliable, timely, and empathetic patient experiences.

Care/of finds smarter, faster, better scheduling with Assembled

Building a resilient support operation for distributed work

Platform Science scales smarter scheduling and empowers analysts with Assembled

SaaS

Assembled provides SaaS and fintech companies with the technology to create and maintain great customer experiences.

HubSpot transforms support operations with Assembled

Autodesk uses Assembled to scale staffing across a growing and complex product suite

aXcelerate cuts training time in half for new support agents

Tithely uses Assembled Assist to reduce average handle time by up to 26%

Assembled delivers efficiency and operational excellence with Intercom’s AI-first support team

Klaviyo reduces first response times by 91% while expanding global support coverage

monday.com builds a proprietary routing tool using Assembled’s API

Typeform uses Assembled to reduce time spent on forecasting by 50%, while increasing forecasting accuracy to +90%

Umbraco embraces the customer perspective throughout their organization

Ipsy reaches 97% adherence and saves $400k with Assembled

eCommerce

Assembled enables eCommerce companies to deliver empathetic, reliable support when customers need it the most.

Lulu and Georgia boosts solves per hour, cuts AHT and FRT with Assembled Assist

Classpass sees 12% increase in adherence with Assembled

Thrasio saves $1.8 million annually with Assembled Assist

AI Assist

Poshmark sees a 15% leap in productivity using Assembled

Rover finds true partnership after making the switch from Calabrio to Assembled

Honeylove sees a 54% increase in productivity with Assembled Assist

Brooks reduces phone wait times by 66% with Assembled

Wyze saves $1.2M annually on BPO costs with Assembled

Thrasio saves $500k annually after implementing Assembled Workforce Management

TaskRabbit got up and running in 2 weeks with Assembled

How Lulus created an elevated customer and agent experience with Assembled

DailyPay sees over $1 million annually in productivity gains with Assembled

Fintech

Assembled helps innovative financial institutions build world-class customer experiences at scale with all-in-one workforce management.

WFM, Vendor Management, AI Agent, Agent Copilot

Capital on Tap creates flexible, responsive support function while maintaining exceptional support quality

Topstep future-proofs support operations with WFM that’s built to scale

Kin Insurance used real-time agent data to increase adherence by 30%

How Pie Insurance saves $300k annually using Assembled

GoFundMe maintained critical response times through the scaling process

Stripe steers a global support team to fast response times

Case Lifecycle staffing model contributes to $500k annual savings for Lyra Health

Healthcare

Assembled ensures healthcare and health tech companies deliver reliable, timely, and empathetic patient experiences.

Care/of finds smarter, faster, better scheduling with Assembled

Building a resilient support operation for distributed work

Platform Science scales smarter scheduling and empowers analysts with Assembled

SaaS

Assembled provides SaaS and fintech companies with the technology to create and maintain great customer experiences.

HubSpot transforms support operations with Assembled

Autodesk uses Assembled to scale staffing across a growing and complex product suite

aXcelerate cuts training time in half for new support agents

Tithely uses Assembled Assist to reduce average handle time by up to 26%

Assembled delivers efficiency and operational excellence with Intercom’s AI-first support team

Klaviyo reduces first response times by 91% while expanding global support coverage

monday.com builds a proprietary routing tool using Assembled’s API

Typeform uses Assembled to reduce time spent on forecasting by 50%, while increasing forecasting accuracy to +90%

Umbraco embraces the customer perspective throughout their organization