AI for world-class support operations

Assemble and run the best possible team of in-house, BPO, and AI agents. Assembled is the only unified platform for staffing and managing your human and AI support team.

Product

Automate end-to-end support interactions with AI agents for every channel, powered by integrated workflows.

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Product

Automate end-to-end support interactions with AI agents for every channel, powered by integrated workflows.

Product

Automate end-to-end support interactions with AI agents for every channel, powered by integrated workflows.

Teams do better with Assembled

Blend workforce intelligence, human expertise, and AI efficiency

  • Manage staffing and support — across human agents, AI agents, and BPOs — in a unified dashboard with real-time recommendations.
  • Route cases and build schedules intelligently, using live performance and capacity data across humans and AI.
  • Make smarter, faster decisions with full visibility into every interaction and outcome – past, present, or future.
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AI insights that multiply impact

  • Pinpoint exactly which workflows and case types benefit most from automation — based on your actual case history.
  • Get smart recommendations that uncover automation opportunities and flag the cases that still need a human touch.
  • See how AI drives measurable savings, stronger operations, and continuous learning over time.
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A team and a platform that’s always got your back

  • Our team is right there with you, guiding hundreds of support orgs through AI transformation and workforce optimization.
  • Confidently support customers with a platform that scales and adapts as your AI strategy evolves.
  • Navigate complexity with proactive guidance that blends cutting-edge automation with human insight and empathy.
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Your entire tech stack.
Fully integrated.

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Built for trust, backed by compliance

Enterprise-grade security protocols

Assembled is SOC 2, GDPR, and HIPAA compliant — with rigorous safeguards to keep customer data secure.

Strict guardrails

Built-in guardrails and protections ensure every interaction stays aligned to your company policies. Set granular permissions, follow company policies, control access, and stay audit-ready.

We deliver measurable results