Episode 3

Matt Patterson Will Improve Your CX

Sarah speaks with Matt Patterson from Help Scout about making customer support better for not only the customer but also for the support specialists. Matt and Sarah discuss customer-centric mindsets for companies and their products. The two share thoughts on building the right team with effective recruiting and avoiding the pitfalls of building a team.

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There’s so much more to us than what fits on this page, and if you’re intrigued, we’ll probably get along great.

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