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Integrations that work where you work
Every Assembled integration is built to be reliable, seamless, and high-quality. What this means for you: robust data that you can count on, when you need it, where you need it. It’s a single pane of glass for all your CX needs.
Amazon Connect
See a reliable single source of truth for your support operations.
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API
Create custom workflows, integrations, or automations atop a modern tech stack.
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Confluence
Automate repetitive agent tasks with custom AI workflows by syncing your Confluence documentation.
evaluagent
(Built by evaluagent)
Level up agent coaching with quality assurance and agent training.
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Five9
See real-time insights for phone and messaging, and forecast and schedule for inbound and outbound call volume.
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FiveTran
(Built by FiveTran)
Automate time-consuming workflows and push reporting automatically into your data warehouse.
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Gladly
Streamline support operations with optimized agent scheduling, forecasting and real-time reporting.
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Google Calendar
View events in your primary calendar or a separate, Assembled-specific calendar, or pull events from a shared team calendar into Assembled.
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Google Drive
Sync Google Drive documents to Assist's knowledge base to automate brand policies and procedures with AI-powered workflows.
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Guru
Capture all of your team’s knowledge across your favorite apps to power Assist AI.
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Helpjuice
Sync your team's Helpjuice articles to Assist's knowledge base to power AI automations and workflows.
HiBob
Streamline leave management by syncing approved time-off requests into Assembled’s schedules.
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Intercom
Optimize customer engagement by scheduling and forecasting for chat, email, and bot interactions.
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Klaus
Level-up agent coaching by bringing your team’s QA data into Assembled performance reporting.
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Kustomer
Unify all your conversations to access historical and real-time metrics, staff for all channels, and automate resolutions with AI agents.
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Loop Returns
Build automated returns into your AI-powered workflows within Assist.
MaestroQA
Unlock agent coaching by pulling in quality assurance scores to the Agent Scorecard.
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Notion
Pull your Notion documentation into the Assist knowledge base to enrich every AI-powered customer interaction.
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Observe.AI
Improve agent performance with QA insights synced into Agent Scorecard.
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Salesforce Service Cloud
Customize workflows for your enterprise teams and optimize your support operations with workforce management and AI agents.
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Shopify
Sync customer transaction data into Assist to enrich and speed up customer resolutions via AI Agent or Copilot.
Slack
View a list of who's working today, receive real-time adherence notifications, get scheduling alerts, and query your knowledge base with AI-powered Q&A.
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Talkdesk
Right-size staffing with accurate forecasting, flexible agent scheduling, and real-time insights.
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UJET
Import ticket data seamlessly, create queues, and map real-time performance from phone and chat.
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Workday
Simplify time-off management by syncing approved requests into Assembled schedules.
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Zoom
Seamlessly sync Zoom Contact Center ticket data to manage omnichannel support operations and agent productivity.
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View in app store
Zendesk
Sync tickets and custom statuses from Zendesk, see schedules in our Zendesk app, forecast for all channels, and automate resolutions with AI.
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View in app store
Integrate with the tools your BPOs already live in
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Learn about the platform
Empower in-house and BPO support teams to deliver exceptional customer experiences with end-to-end solutions.
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Between product announcements, industry insights, and practical tips, we’ve got the support space covered.
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Assembled helps teams maintain exceptional customer experiences — no matter what lies ahead.
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