Intercom + Assembled work better together

Optimize scheduling and real-time agent reporting with Assembled

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Jackie Chung

Senior Workforce Analyst, Casper

Scalability is a huge factor when it comes to our partnership with Assembled. We're able to automate efficiently, make more informed decisions, and take additional inputs into account when optimizing customer experience.

Laura Levy

Customer Experience Program Manager, monday.com

Assembled really stood out. Beyond just working, it felt like it was one of the only workforce management tool that was built for today.

in our words

Recommended reading

We’ve gathered a few helpful and handy resources to help you and your team shine.

READ MORE On the Blog

blog

Adherence and Conformance 101

One of our most popular cheatsheets on two often misunderstood concepts.

University

How do I use Erlang C to plan staffing?

At the heart of modern support forecasting is Erlang-C - we break it down for you here.

new feature

Introducing the New Staffing Timeline

It’s faster, it’s easier to use, and our new Staffing Timeline now includes keyboard shortcuts!

blog

When is it time to adopt WFM?

It’s different for every team, but there are common signals that say: it’s time for a new workflow.

See us in action.

Want to know how Assembled can help your team rise to the occasion? Set up time with us to learn more!

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