It’s no secret that support teams have incredibly difficult jobs that often leave them no time to work on other projects or pursuits. We want to give these same people the time and resources they deserve to focus on professional development — and themselves.
Historically and unfairly, CX has been among the lowest-paid functions within a company. Building new skills (without cost being a barrier) is one of many ways to keep demanding your worth.
Up-skilling yourself means unlocking other ideas, building more confidence, and feeling the support needed to succeed. As an added bonus, CX Scholars is also all about connecting you with other high-impact people who can share best practices and cheer you along on your journey.