Ready to become a CX Scholar?

Support teams need support, too. That’s why we’re creating a scholarship fund to encourage the continued education of those in the CX community. Sign up to be notified when applications open up!

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Why should you apply?

We’re encouraging rising leaders in the CX community to learn business fundamentals, technical skills, and meet like-minded people to accelerate and inspire new career pathways forward, both in and outside of Support.

You deserve it
It’s no secret that support teams have incredibly difficult jobs that often leave them no time to work on other projects or pursuits. We want to give these same people the time and resources they deserve to focus on professional development — and themselves.
It's an investment in your future
Historically and unfairly, CX has been among the lowest-paid functions within a company. Building new skills (without cost being a barrier) is one of many ways to keep demanding your worth.
It’s a chance to connect with others
Up-skilling yourself means unlocking other ideas, building more confidence, and feeling the support needed to succeed. As an added bonus, CX Scholars is also all about connecting you with other high-impact people who can share best practices and cheer you along on your journey.

Who should apply?

We’ll provide more details in the full application, but we’re calling on all support professionals, from agents to managers to workforce analysts (and everyone in between). At its core, CX Scholars is for service-oriented people who embody a spirit of curiosity, ambition, and self-improvement.

Why we're investing in this

This is a special community full of smart, caring, creative, and curious people. Those working in CX continue to inspire us with their shared desire to learn, grown, and enrich themselves well beyond their day job. This is just one small way we’re giving back to the people who have already given so much to us.